• Admin
    2.5k
    gjv5usuz42gcnebb.png

    You will normally see your redemption within two weeks. If you have still not received your payment during this time frame, we would love to help you!

    Please comment the request date, the total, and the payment method and we can work on getting this incentive processed for you.

    If you have just requested your payment and it has not been two weeks, please be patient. By posting your reward requests before allowing the two week processing time, this prevents us from seeing other Univox members who need more urgent help!


    If you would like further assistance, please don't hesitate to email us at
  • John Williams
    0
    send me this one please
    request id: 1564829
    member id: 1824314
  • Mele McCabe
    539
    See above: Please comment the request date, the total, and the payment method and we can work on getting this incentive processed for you.
  • cjsenour
    645
    Also contact SUPPORT as the above states.
  • jean claude
    3
    Merci a vous 3 jours après vous envoyer une demande de mes gains ceux ci étaient sur PayPal et 48h après sur mon compte . Bonne continuation à vous , pour ma part je continue vos sondages sachant qu il y a des bons et des moins bons . bonjour de la Bretagne (FRANCE)
    xvbx8wb2j4dzdecq.jpg
  • Admin
    2.5k
    Nous sommes si heureux que vous ayez eu une rédemption rapide! Nous apprécions que vous fassiez partie de la communauté Univox en constante croissance et en constante évolution.
  • cjsenour
    645
    Wrong thread. Post things Ike the "Fun stuff" thread. This thread is only for reward problems.
  • Vernon Henson
    0
    Hi @Admin
    Please check my Rixty Reward
    Request Id 1584014
    20.00 USD
  • marion07
    2
    I have been waiting for my reward since 10/28/2021.Request ID 1385776. Please help me get it processed.
  • cjsenour
    645
    Contact SUPPORT.
  • Oliver Diaz
    0
    1440288 24/11/2021 10:26:15 p. m. Paypal 2,001 423.00 MXN Processing
    1322488 21/9/2021 7:37:44 p. m. Paypal 2,201 442.00 MXN Processing
  • Admin
    2.5k
    Hey Vernon! We have sent this to our processing team. Thank you so much for letting us know!
  • Admin
    2.5k
    Hey Marion! Please contact support for further assistance on this one! The email address that is tied to your forum account is not showing in our Univox community!
  • Admin
    2.5k
    Hey Oliver! Thank you for letting us know! I have passed on your information to the processing team!
  • hasret gür
    4
    hello it's been a long time for me. even though i am old and verified member.
    i need your help


    request id;1494454 12/21/2021 11:16:48 PM Mastercard®

    I wrote a lot to the support team
  • Admin
    2.5k
    Hey! We have passed this along to our payment processing team! Thank you so much for reaching out about this error!
  • cjsenour
    645
    Redeemed 2/8 and received reward 2/10. Thank you for the quick service Much improved.
  • Admin
    2.5k
    You are very welcome. Thank you for being part of the Univox community!
  • Bob Dack
    2.7k
    AdminAdmin

    My Account seems to be back up & running BUT
    My Paypal Redemption for $19.00 is no longer listed in my messages any longer?
    Am I still going to get it, as the Points were not return to my point total?
  • Admin
    2.5k
    Hey Bob. We're passing this information on to the support team
  • Bob Dack
    2.7k
    It is now back up and running again!
  • sushma
    0
    Hi @admin
    I've a problem in my redemption,please help me to check my redemption
    Id Redemption:1587935
    Type : Reward link
    Amount :30 USD
    Date : 2/7/2022
    Member Id :8005476
    Thank you
  • Admin
    2.5k
    Hey Sushma! For this issue, we are unable to assist via the forum, however our support team is able to help. Please email them at
  • Navdeep Singh Chauhan
    0
    Date of redemption- 9th November 2021
    Amount- 985₹ (1330 points)
    Payment method- paypal
    Redeem I'd - 1423982
  • Admin
    2.5k

    Thank you so much for this information! I am giving it to our processing team. Appreciate you bringing this issue to our attention!
  • DUMONT
    0
    Bonjour
    Mon échange de points du 19/02/2022 de 2790 points n'a pas été versé sur paypal mais par contre annuler de mon compte
  • DUMONT
    0
    membre n°1601107 échange de 2790 points qui correspond à 24,55 euros demandé sur Paypal avec même adresse mail
    Merçi à vous de faire le neccessaire
  • Admin
    2.5k
    Nous ne pouvons pas aider avec les comptes interdits via le forum. Si vous rencontrez des problèmes lors de la connexion, le support doit vous aider.
  • DUMONT
    0
    Mon compte n'est pas du tout interdit et je n'ai aucun problème de connexxion . je vous pose un message pour une récpense qui ne m'a pas été versée ..;
    J'ai déjà écrit plusieurs fois au support qui ne m'a pas résolu le souci
  • Lia
    4
    Hi there,

    my account was blocked for a month due to 'technical issues'. Thanks to @Admin my account ist finally free again, although I never got any response from Support. Now I have 1461 expired points that were processing to be paid at the time. I wrote to Support and again got no response. Can you please check?
  • Timo
    0
    this panel is one of the badest, feeling amounted
    to many surveys ends too late
    the last survey they want three videos explaing what and why i bougzt something, after the second screenout.
    or the spinningwheel for 1000 points for the next 10 survey within 48h, but ALLE open surveys where for 48 gone!
    you try more not to pay, so this survey are realy bad in comparisen to other and the work at the border to illegality!
  • DUMONT
    0
    Si ma demande de paiement du 20/02/2022 n'est pas versé sur mon compte paypal rapidement, je ferme mon compte car je n'ai jamais vu ça chez aucun de vos adversaires . Des points expirés pour ne pas les payer c'est une honte !!!!
  • Nat M
    1.9k


    Also it is 2 weeks today since you redeemed and Univox does not work week ends.

    "If you have just requested your payment and it has not been two weeks, please be patient. By posting your reward requests before allowing the two week processing time, this prevents us from seeing other Univox members who need more urgent help!"
  • Admin
    2.5k
    Even with a ticket number, we are unable to look into issues like this via the forum. This has to go through support. They can be contacted at We can assist with reward delays, but not account bans and blocks.
  • Admin
    2.5k
    Hé. Je vous remercie d’avoir porté cette question à notre attention. Nous avons enquêté sur votre compte et rétabli vos points. Votre compte doit maintenant indiquer que vous avez 2961 points.
  • Nat M
    1.9k


    Yes but if they provide you with a ticket number then you know that they have contacted Support and Support has not replied
  • DUMONT
    0
    Bonjour
    Je reviens à nouveau vers vous car mes points ont été à nouveau rétablis mais mon adresse mail et mon mot de passe ne sont plus reconnus . Je ne peux donc pas demander ma récompense
  • Admin
    2.5k
    Votre compte s’affiche comme toujours actif de notre côté. Veuillez essayer de réinitialiser votre mot de passe et si cela ne fonctionne pas, veuillez contacter pour obtenir de l’aide supplémentaire.
  • RobinMWillliams
    0
    @Admin
    hello i have redemption did not arrive please help me thank you.
    1629881 3/12/2022 12:26:06 PM Reward Link 1,000 10.00 USD Processing
  • cjsenour
    645
    Contact Support at
  • Nat M
    1.9k


    Please read Admins post at the top of this discussion.
    Univox does not work weekends
  • Admin
    2.5k
    Hey! It seems like your reward has already gone through!
  • Lisan
    0
    Hello my friend I asked for a reward from a period of 4000 points but the card arrived and it was empty in addition to taking all my points I ask you to help as soon as possible
  • Admin
    2.5k
    Hey Lisan. We have sent this issue over to our team. It should be resolved in the next day!
  • IgorN
    1
    Hey guys. I redeemed 1501 points to my PayPal account on 2022-01-25. The money is still not on my account. Can you please look into this?
  • Admin
    2.5k
    Hey! Thank you for bringing this to our attention! You should receive your redemption in the next 24 hours!
  • Lisan
    0
    Hello, I've asked you for help, and you've agreed to help me, but please send me my cards the size of the points taken.
  • Lisan
    0
    Or I ask you to look at my situation and get back all the points you've taken, and I'm very grateful to you.
  • cjsenour
    645
    Contact Support providing redeem ID, date, amount and what for.
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